Debt Clearing Hub is meant to be usable by everyone, whatever their abilities. This page explains what we do, the standards we work toward, and how to reach us if something isn’t working the way it should.
Last updated: September 19, 2026
Written in plain language
Inclusive by design
Looking into your loan options shouldn’t be blocked by a barrier of any kind, digital ones included. We want every visitor, whatever their disability, assistive technology or browsing setup, to be able to use Debt Clearing Hub with full confidence.
01
The standards we follow
Debt Clearing Hub works toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). The guidelines rest on four principles:
PPerceivable
Information is presented so every visitor can take it in, through text alternatives, captions where needed, and enough color contrast.
OOperable
Every control and every path through the site works with a keyboard, voice or another input device.
UUnderstandable
Text and interface behavior stay clear, consistent and predictable.
RRobust
Content stays compatible with a wide range of current and future assistive technologies.
We review the site against these standards whenever it changes, and we keep working on anything that falls short.
02
Accessibility features on our platform
We have built in a number of features to support different needs and preferences:
Semantic structureA proper heading hierarchy, landmark regions and meaningful link text throughout
Keyboard navigationThe whole site works without a mouse, with clearly visible focus indicators
Text alternativesDescriptive alt text on informational images, for screen reader users
Color contrastText and interface elements are designed to meet WCAG AA contrast ratios
Scalable textText can be enlarged up to 200% without losing content or function
Skip linksA skip link lets keyboard users jump past repeated navigation
Animations also respect the reduced-motion setting on your device.
03
Known limitations and ongoing work
We aim for WCAG 2.1 AA across the whole site, but some areas may not fully conform yet. Here is what we are keeping a close eye on:
The loan-matching form is a third-party component from our form provider, so some of its accessibility is outside our direct control
Lender websites and tools that you are introduced to belong to those lenders, and this statement does not cover them
New pages and features are checked as they are added, and anything that falls short goes onto our list of fixes
Help us find what we’ve missed. If you run into a barrier that isn’t listed here, please tell us, and it goes straight onto our list of improvements.
04
Compatible assistive technologies
Debt Clearing Hub is designed to work with the following:
Screen readersNVDA, JAWS, VoiceOver (macOS and iOS) and TalkBack (Android)
Keyboard onlyNavigation with standard and extended keyboards
Voice controlDragon NaturallySpeaking and Apple Voice Control
Zoom and reflowBrowser zoom up to 400% with reflow enabled, on mobile and desktop
High contrastHigh-contrast display modes on Windows and macOS
For the smoothest experience, use a recent version of Chrome, Firefox, Safari or Edge. If something doesn’t work properly with a particular technology, please tell us so we can look into it.
05
Feedback and accessibility support
Your feedback matters to us. If you can’t reach some content or find your way around the site, contact us directly. We’ll look into it promptly, and we’ll offer a reasonable accommodation or an accessible alternative wherever we can.
Our office3115 Harbor Stone Lane, Suite 402, Nashville, TN 37203
Important disclosures: Debt Clearing Hub is a marketing website that connects consumers with third-party personal loan lenders. It is not a lender, broker, law firm, debt settlement company or credit counseling agency, and it does not provide legal, tax or financial advice. Debt Clearing Hub does not set, and has no control over, any loan's rate, terms or approval; those are determined solely by the lender you are connected to. There is no fee to use Debt Clearing Hub. Loan products, rates and terms vary by lender, are not offered to every applicant and are not available in every state. Approval is not guaranteed, and neither Debt Clearing Hub nor any lender in its network promises a specific rate, term or amount. Taking on a new loan is a financial decision with real consequences, so review every offer carefully, including its rate, fees and repayment terms, before you agree to anything. Debt Clearing Hub may be compensated by lenders in its network for connections made through this site. Please review the Terms & Conditions and Privacy Policy before submitting any information.