Privacy Policy

Some of this information comes straight from you, and some is collected automatically while you use the site. It includes:

• Personal detailsYour name, email address, phone number, date of birth and mailing address
• Loan detailsThe balances you would like to combine, who you currently owe, the status of those accounts, and general information about your finances
• Verification recordsDocuments a lender may request to confirm your identity, income or ability to repay, such as pay stubs and bank statements
• Technical dataYour IP address, browser type, operating system, the pages that referred you, and how you move around the site
• CommunicationsMessages, emails and call records from any contact you have with our team

We use what we collect only for the purposes below. We do not sell your personal information to advertisers or unrelated third parties.

• Handling your request and connecting you with a personal loan lender that works with situations like yours
• Keeping you posted on where your request stands and what happens next
• Confirming who you are, and watching for fraud or unauthorized activity
• Improving how the site works and the experience it gives you
• Meeting legal obligations, regulatory requirements and court orders
• Sending helpful updates or educational content, with your consent where the law requires it

We share your information only in a few specific, limited situations. We never sell, rent or trade your personal information to other companies for their own marketing.

• Matched lendersThe details in your request go to the personal loan lender we connect you with, so they can review it directly
• Service providersTrusted vendors that help us run the platform, such as hosting, analytics and communications, may access data under strict confidentiality agreements
• Legal requirementsWe may disclose information when the law, a regulator or valid legal process requires it
• Business changesIf we are ever part of a merger, acquisition or sale of assets, your information may move with it, and we will let you know if that happens

This site uses cookies and similar technologies to make browsing smoother, to understand how people use it, and to improve it over time.

• Essential cookiesNeeded for the site to work. They can’t be switched off without breaking parts of it
• Analytics cookiesHelp us understand traffic and behavior in aggregate
• Marketing cookiesUsed to show relevant advertising and to measure how campaigns perform, and only with your consent

You can manage or turn off non-essential cookies in your browser settings at any time. Turning some of them off may affect how well parts of the site work for you.

We rely on industry-standard safeguards to protect your information from unauthorized access, loss or disclosure, including encrypted transmission, secure servers, access controls and regular security reviews.

We keep personal data only as long as we need it for the purposes described here, or as long as the law requires. Once it is no longer needed, it is securely deleted or anonymized.

Depending on where you live, you may have certain rights over your personal data. We respect them, and we answer verifiable requests within whatever period the applicable law allows.

Do you have a question about your data, a request to make, or anything else to do with privacy? Our team is glad to help, and we aim to reply promptly and openly: